Privacy Policy
Legal
Your privacy is important to us. This policy explains what we collect, how we use it, and how we protect it.
Welcome to ZERON. This Privacy Policy explains what information DAVUDSON INC. ("ZERON," "we," "us," or "our") collects, how we use it, how we share it, and how we protect it. By using our website or purchasing our products, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect information from you when you:
- Place an order
- Create an account
- Subscribe to our email or SMS list
- Contact our support team
- Fill out a form on our website
- Browse or interact with our website
The information we may collect includes: full name, email address, mailing and shipping address, billing address, phone number, payment-related information, IP address and browser information, website usage data and preferences, and order history and customer support communications.
How We Use Your Information
We use the information we collect to process and fulfill your orders, manage customer accounts, send order confirmations and shipping updates, provide customer support, respond to your questions or requests, manage returns, refunds, and delivery issues, improve our website and customer experience, detect and prevent fraud or unauthorized activity, send marketing emails or text messages if you have opted in, and comply with legal obligations.
Third-Party Services
We use trusted third-party service providers to help operate our business, including Shopify (our e-commerce platform), payment processors, shipping carriers, analytics providers, email and SMS marketing platforms, and advertising and retargeting partners. These service providers may access your information only as needed to perform their services for us. They are not permitted to use your information for any other purpose.
Payment Information
Payments are processed through secure third-party payment providers. We do not store full credit card details on our own servers. Payment providers may collect and process payment information according to their own privacy and security practices.
Cookies, Advertising & Analytics
We may use cookies, pixels, tags, and similar technologies to track website usage and preferences, improve website performance, remember user settings, analyze customer behavior, support advertising and retargeting, and understand how visitors interact with our website. You may disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.
Email Marketing
If you subscribe to our email list, we may send you updates, promotions, product information, and other marketing messages. You may unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly.
SMS/MMS Text Message Marketing
If you opt into our SMS/MMS marketing program, we may use your phone number to send text messages related to promotions, product updates, order-related communications, or other brand messages. We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or customer information collected through our SMS/MMS program. You may opt out at any time by replying STOP to any message. Message and data rates may apply.
Data Sharing and Disclosure
We do not sell your personal information. We may share personal information only when necessary to process orders and complete payments, arrange shipping and delivery, provide customer support, send marketing communications you opted into, operate and improve our website, detect and prevent fraud, comply with legal obligations, or protect our rights, customers, business, or website security.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to help protect personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to fulfill orders, provide customer support, comply with legal obligations, resolve disputes, prevent fraud, and maintain business records.
Your Rights
Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion, or information about how your data is used or shared. To make a request, please contact us at support@zerondiffuser.com.
California Residents
California residents may have additional rights under applicable California privacy laws. To submit a privacy-related request, please contact us. This includes the right to opt out of the sharing of your personal information for targeted advertising.
EU/EEA Residents
If you are located in the European Union or European Economic Area, you may have additional rights under applicable data protection laws, including the right to access, correct, delete, restrict, or object to certain processing of your personal data. To exercise these rights, please contact us.
Children
Our website and products are intended for adults only. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor, we will take steps to delete that information.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The most current version will always be available on this page. Your continued use of our website following any updates constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at support@zerondiffuser.com.